FAQs

FAQs

How long do I need to sign up for?

An initial sign-up of 12 months is required. After that you can enter a 1-month rolling contract meaning you can leave after giving 1 month’s notice.

Do I own my website?

No, this package essentially gives you a free website that we put our magic local SEO knowledge into, and with us being exclusive to your business and area, if you were to leave and take the website with you, we would then not be able to offer this amazing package to anyone else doing what you do in your area. However, we are happy to transfer your domain and any email accounts we set-up for you to you.

What if I want to choose more than 10 local areas?

You can pay for more with 5 extra sub-locations at an extra £20p/m. For another main area (town/city) you need to upgrade your package as seen on our pricing page.

What if a competing business wants the same areas?

They will be jealous looking at your gorgeous website with great local Google rankings. We will not work with two businesses offering the same services in the same areas.

What do you need from me?

We send you a simple form to fill out explaining your services and a bit about your business. If you don’t want to write all your content, we offer a content package where we write the content for you, just tell us what services you provide.

Is Google My Business set-up included?

Yes, we will set-up Google My Business for you. All you need to do is tell us the code that Google will send to your address.

What is SEO?

SEO (Search Engine Optimisation) is all about optimising your website so that you rank as high as possible with organic Google searches (the results below the paid adverts at the top) meaning potential customers find you on Google before your competitors.

What will my domain name be?

That is up to you but we would advise choosing one with your business name in it or service you provide.

What happens if I want to cancel my service?

If you cancel in the first 12 month’s there will be a cancellation fee amounting to the remaining balance of the 12 month’s. If it is after the 12 month period, you can cancel anytime with one months notice. You can take with you your email addresses and domain name too.

When does my payment start?

We issue our set-up fee of £99, which needs paying once you are happy to go ahead with the work. We then provide you with the information sheet that needs filling out by you. We then start your monthly payments 2 weeks after the initial set-up fee allowing you the time to get your content sheet completed and back to us so we can build your shiny new website.

How long will it take to build my website?

Providing you return the content sheet back to us and provide the images you want to use, or are happy with the free stock images chosen by us, the website will be complete within two weeks of us receiving these.

What if I want to update my website?

We are happy to do small updates each month if they are required, such as image changes and text updates taking up to 15 minutes per month. If anything more than this is required then we would charge extra depending on the requirements.